EnqSys Features
EnqSys is web-based. Your dedicated system is customised to suit the needs of your business , whether 'traditional' high street shop(s), and/or Telesales, and/or Web-Based, and/or Home-Workers, and/or Cruise Specialist, etc.
EnqSys can also offer 'multiple branding' enabling your individual business centers to retain their own identities whilst remaining fully integrated within your EnqSys system!
EnqSys is incredibly powerful and versatile while remaining very user friendly and easy to use. Features Include:
- Quick enquiry input - uses postcode address insertion for accurate addresses every time. Also, you can automatically insert client’s details if they are already in your database (using client telephone no, or postcode, etc).
- Integrates with your existing client database.
- Fully Automatic enquiry insertion of website generated enquiries (no effort or user intervention required!). This remarkable feature inputs each and every website generated enquiry straight into your enquiry system within seconds of the client clicking submit’ on your website!
- Create customised quotations for your clients within moments, you can include as much or as little information as you wish.
- Instantly print or email your customised quotation(s).
- Advanced enquiry tracking features prevent any enquiry from being overlooked or forgotten about (i.e. 'slipping through the net')
- Instantly produce personalised letters for your clients.
- Direct Marketing - Instantly produce mailing labels, mail-merge letters, email-merge* and SMS txt* merge direct from EnqSys based on any criteria, using all your database(s). Within seconds you can produce tailored direct customer marketing from your EnqSys system without the need for messing around with databases, etc.
- Interactive Reporting - Instantly create reports and interactive charts from your 'live' data. Within seconds you can identify the strengths and weaknesses in your sales force, immediately identifying training needs, etc. This remarkable feature has to be seen to be believed.
- EnqSys can be customised to suit your needs, whether you are a traditional High Street Travel Agent, Telesales Unit, Cruise Specialist, Web-Based Agent, Home-Worker Company, etc...
What advantages does EnqSys have for me and my staff?
The positive impact and benefits of using EnqSys are significant. For the first time You, your Managers and your Staff can take full control of every enquiry received....
- There's no equipment to buy or install.
- EnqSys is incredibly easy to use. On-line help and tutorial video clips ensure that staff are up to speed within minutes.
- Staff benefit tremendously from the ease of use, simplicity, flexibility and functionality that takes all the effort out of managing their enquiries.
- The enquiry management tools within EnqSys enable staff to improve their conversion rates, bonuses and therefore profitability.
- Management benefit tremendously from the amazing wealth of information, reporting and interactive charting features.
- The level of information and control over all aspects of every single enquiry has to be seen to be believed.
EnqSys is the most significant development for the Travel Agent in many years!
* Available Dec 05
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